Refund policy
Return & Refund Policy
Digital Products
Because our products are delivered as instant digital downloads, all sales are final.
Once files have been accessed or downloaded, we’re unable to offer returns, exchanges, or refunds.
Digital content can’t be “returned,” so we’re not able to process refunds after purchase.
We’re here to help
That said, we want you to feel confident in your purchase.
If you experience:
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trouble accessing your files
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download issues
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corrupted files
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or something isn’t working as expected
Please reach out and we’ll fix it right away.
We’re happy to resend files or help you get set up.
Questions before purchasing?
If you’re unsure whether a toolkit is right for your organization, feel free to contact us before buying. We’re glad to help you decide.
📧 gina@teamstructures.com
📞 319-804-8326 (TEAM)
Our approach
Team Structures products are designed to be practical, editable, and easy to use from day one. We stand behind the quality of our tools and are always available to support you.